This Privacy Policy applies to the website operated by LunarixNails (hereinafter referred to as "we", "us", or "our"), with the domain URL: https://lunarixnails.com/. This policy governs the collection, use, storage, disclosure, and protection of your personal information when you visit, browse, register an account, purchase products, subscribe to newsletters, and use all services on our nail art and jewelry e-commerce website.
By accessing and using our website, you acknowledge that you have read, understood, and agreed to all terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue the use of our website and services immediately.
This Privacy Policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and applicable global data protection laws, ensuring full compliance for international visitors and customers.
1. Information We Collect
We only collect necessary personal information required to provide nail art and jewelry product sales, after-sales support, and website services. We will not collect any irrelevant personal information without your consent. The types of information we collect are as follows:
1.1 Information You Voluntarily Submit
Account Registration Information: Username, email address, login password, and phone number.
Order and Purchase Information: Recipient name, shipping address, contact phone number, postal code, order notes, purchased press-on nails, jewelry styles, sizes and styles, and transaction records.
Payment Information: Payment channel information and transaction IDs. We do not store complete bank card numbers, credit card information, or payment passwords. All payment data is encrypted and processed by authorized third-party payment processors.
Customer Service and Interaction Information: Your consultation content, nail art and jewelry related requests, after-sales feedback, and contact information submitted via online customer service, website messages, or email.
Subscription Information: Your reserved email and contact information for subscribing to nail art trends, jewelry new arrivals, discount promotions, and marketing newsletters.
1.2 Automatically Collected Information
Device Information: Device model, operating system, unique device identifier, browser type, and browser version.
Access Data: IP address, geographic access location, website browsing tracks, page stay duration, clicked product pages, search keywords, and access time.
Cookie and Tracking Data: Browsing preferences, nail art and jewelry preference habits, and website usage data collected through Cookies, web pixels, and other tracking technologies to optimize website display and user experience.
1.3 Sensitive Personal Information
We do not actively collect sensitive personal information including ID card information, biometric data, precise location data, or other confidential information. If sensitive information is required for after-sales verification, logistics compensation, or other service purposes, you may voluntarily provide such data. All submitted sensitive information will only be used for the specified service purpose and will never be misused or disclosed without legal basis.
2. How We Use Your Information
All collected personal data will only be used for legitimate and specified purposes. We will not expand the scope of data usage without your explicit authorization:
Core Service Provision: Process orders, complete payments, arrange product delivery, track logistics, handle returns and exchanges, and verify order information.
Account Management: Complete account registration, login verification, account security maintenance, and password recovery services.
User Experience Optimization: Analyze user browsing and purchasing preferences to optimize website layout, product display, and nail and jewelry product recommendation algorithms to improve your shopping experience.
Marketing and Newsletter Delivery: Send new product updates, nail art & jewelry trend guides, discount activities, and promotional emails based on your subscription consent.
Website Security Protection: Prevent malicious access, fraudulent transactions, account theft, and system failures to ensure stable website operation.
Legal Compliance: Comply with applicable laws, regulations, and legal requests from judicial and regulatory authorities, and fulfill data retention and compliance obligations.
Anonymous Data Analysis: Conduct aggregated and anonymous data statistics for store operation analysis and product optimization, which will not be associated with any personal identity information.
3. Cookies and Tracking Technologies
Our website uses Cookies, local storage, web pixels, and other standard network technologies to remember your access preferences, simplify login procedures, provide personalized nail art and jewelry product recommendations, and improve overall website efficiency.
You may accept, reject, or clear Cookies through your browser settings. Disabling Cookies may affect partial website functions such as automatic login, product collection, and personalized recommendations, but will not hinder basic website browsing.
Third-party advertising and analytics tools on our website may use independent Cookies. Their tracking rules are subject to their own privacy policies, and we shall not be liable for third-party data collection behaviors.
4. Information Sharing and Disclosure
We promise not to sell, trade, or rent your personal information to third parties for commercial purposes without your explicit consent. We may share your information only in the following legitimate scenarios:
Service Provider Authorization: We may share necessary information with trusted third-party service providers, including logistics companies, payment processors, website operation and analytics service providers, to complete transaction services and website operation. All third-party providers are required to sign confidentiality agreements and strictly comply with data protection laws.
Legal Requirements: We may disclose your personal information if required by laws, judicial rulings, government regulatory orders, or to protect our legitimate rights, property, and public safety.
Business Transfer: In the event of enterprise merger, acquisition, asset transfer, or business restructuring, user data may be transferred as part of business assets, and we will continue to guarantee data security or issue relevant notifications.
5. Data Storage and Security
We adopt industry-standard SSL encryption technology, data isolation storage, access permission control, and regular system security detection to protect your personal information from unauthorized access, disclosure, tampering, and loss. We will retain your personal data only for the period necessary to fulfill the service purposes or comply with legal retention obligations. After the expiration, we will securely delete or anonymize your data.
6. User Rights
In accordance with global data protection laws, you have the following rights regarding your personal information:
Right of Access: You have the right to inquire and obtain your personal data stored by us.
Right of Rectification: You may correct inaccurate or incomplete personal information.
Right of Erasure: You may request us to delete your personal data under legal conditions.
Right of Restriction of Processing: You may request to suspend the processing of your personal data.
Right of Data Portability: You may obtain your personal data in a readable format for transmission to other data controllers.
Right to Withdraw Consent: You may withdraw your authorization for data collection and usage at any time, without affecting the legality of previous processing.
Right to Opt-out of Marketing: You may unsubscribe from our marketing emails and promotional messages at any time via the unsubscribe link in the email or contact us manually.
7. Minors Protection
Our website and products are oriented to adult users. We do not intentionally collect personal information from minors under 18 years old. If you are a minor, please do not use our website or submit any personal information. If we accidentally collect minor’s data, we will delete it immediately after verification.
8. Third-Party Links
Our website may contain links to third-party websites. We have no control over the privacy policies and content of third-party platforms. Your browsing and information submission on third-party websites shall be subject to their own privacy policies, and we shall not assume any legal responsibility.
9. Policy Updates
We reserve the right to update and revise this Privacy Policy irregularly in response to business adjustments and legal updates. The revised policy will be published on this page with an updated effective date. Continued use of our website after policy updates means your acceptance of the revised terms.
10. Contact Us
If you have any questions, requests, or disputes regarding this Privacy Policy and personal data protection, please contact us via:
Contact Method: Please reach out to us via the contact form on our official website.